If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. We found clear and detailed contact information for Digital River. There is no phone number you can call except a Tech. Follow the on-screen instructions to contact Avast Support using the selected contact option. SAFETY NOTICE: ComplaintsBoard has analyzed Digital River and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100. The Neighbourhood Watch Network supports individuals and groups to create safer, stronger and active communities. Avast took my money of about 40.00 but to contact them is nearly impossible. If more than one contact option is available, select your preferred option. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. The contact options available differ according to current availability and region. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I've lost trust in Avast, and I'll be needing to seek out other digital security software choices, now.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I just wanted to publicly express my disappointment. Secondly, I sent a personal email recently, and I immediately noticed that, at least from what I could see on my end, Avast had automatically formatted and injected a message into the text body of my correspondence, stating that the email is "virus free" and it included the brand name "Avast" as a clickable link. All customer reviews are handled by the BBB where the company is Headquartered or a. It's something that requires human trust when matters of personal privacy and digital security are at risk. To add insult to injury, most examples of antivirus/security software are generally by nature rather elevated in terms of the software's capabilities. Unnecessary to list every personal issue or concern that I have, and a waste of the reader's time.īut namely, a software that allegedly collects varying kinds of private/personal user data, including but not limited to device mouse click/movement/position data, to name one example - for any reason or purpose, is, in my opinion, an example of malicious software. Unfortunately I've been noticing a gradual increase in concerns and disappointments regarding the software. In general, it works well per my own opinion, particularly the "real-time" file/behavior shields, etc. Hello, I wanted to write up a somewhat formal complaint regarding the Avast "free" software product.
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